Contents

1. Preface

  • 1.1 Introduction
  • 1.2 Audience
  • 1.3 Documentation Accessibility
  • 1.4 Abbreviations
  • 1.5 Organization
  • 1.6 Related Documents
  • 1.7 Glossary of Icons

    • 2. Creation of Current Account

  • 2.1 Account Creation Process
  • 2.2 Lead Requests Process
  • 2.2.1 Processing Lead Requests
  • 2.2.2 Main Tab
  • 2.2.3 Details Tab
  • 2.2.4 Financial Tab
  • 2.2.5 Requested Tab
  • 2.2.6 Document Details
  • 2.3 Lead Maintenance Fields Validations
  • 2.3.1 Processing Lead Maintenance Fields
  • 2.3.2 Validating Lead Maintenance Fields
  • 2.3.3 Processing Lead Requests
  • 2.3.4 Lead Workflow Chart
  • 2.4 Stages for Request Received through Branch (BPMN)
  • 2.4.1 Stages
  • 2.4.2 BPMN Flow Diagram
  • 2.5 Receive and Account Opening Form and Documents
  • 2.5.1 Receive and Verify
  • 2.5.2 Capturing Customer Details
  • 2.5.3 Main Tab
  • 2.5.4 Personal Tab
  • 2.5.5 Corporate Tab
  • 2.5.6 Directors Tab
  • 2.5.7 Bank Details Tab
  • 2.5.8 Domestic Tab
  • 2.5.9 Professional Tab
  • 2.5.10 Specifying MIS Details
  • 2.5.11 Specifying User Defined Fields
  • 2.5.12 Capturing Document Details
  • 2.6 Seek Approval for Missing Documents / Details
  • 2.6.1 Acquiring Tasks
  • 2.6.2 Origination Initiated by Oracle FLEXCUBE Branch
  • 2.7 Modifying and Resubmit the Application
  • 2.8 Input Details of Current Account
  • 2.8.1 Input Details
  • 2.8.2 Auxiliary Tab
  • 2.8.3 Capturing Interest Details
  • 2.8.4 Capturing MIS Details
  • 2.8.5 Capturing Customer Details
  • 2.8.6 Specifying Corporate Details.
  • 2.8.7 Capturing Signatory Details
  • 2.9 Verify Details of Current Account
  • 2.10 Modify Details of Current Account
  • 2.11 KYC_C Review Info
  • 2.11.1 Prospect /Customer details
  • 2.11.2 Ascertain if KYC Checks are Required
  • 2.11.3 SDN Check
  • 2.11.4 SDN Match
  • 2.11.5 Inform Regulatory Authorities
  • 2.11.6 Internal Blacklist Check
  • 2.11.7 External KYC Check
  • 2.11.8 Retrying to Get Customer / Nominee Details
  • 2.11.9 Customer / Prospect Contact Details
  • 2.11.10 Other KYC Checks
  • 2.11.11 KYC Decision
  • 2.12 Block Customer in the System
  • 2.13 Notify Customer on Negative Status of KYC Checks
  • 2.14 Create / Modify Customer Details in Oracle FLEXCUBE
  • 2.15 Create Account
  • 2.16 Store Document Reference in FLEXCUBE
  • 2.17 Check Available Balance
  • 2.18 Generate Cheque Book
  • 2.19 Retrieve Pre-printed Cheque Book
  • 2.20 Issue Debit Card
  • 2.21 Generate Welcome / Thank You Letter
  • 2.22 Notify the customer/prospect about the successful account opening with details
  • 2.23 Deliver Account Kit to the Customer
  • 2.24 Store Documents
  • 2.25 Auto Closure of Leads

    • 3. Function ID Glossary